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The Role
The Flight Operations Manager is the nexus of all things operational, and training have overall responsibility for the running of an airline's operations. They meet with staff each day to discuss issues, oversee all major operational decisions and devise solutions to problems that arise. They also advise other departments of operational issues that may affect the airline's performance and work closely with them as well sharing and providing valuable input for the many commercial projects undertaken by the Company.
This job will oversee the roles of Chief Pilot and Chief Pilot Training which is why a seasoned and experienced pilot is well suited for this many challenging and important role.
If you are someone that wants to venture into flight operations after many years of flying or if you’re a current flight operations manager looking for a challenge, we would like to speak to you!
Main Duties
- Design and develop processes, procedures, and required tools for Cempaka Helicopter’s flight operations activities and develop the functional areas in readiness for projects and everyday flight charters and company growth
- Implement and maintain best-in-class practices and technologies and IT systems to develop and maintain dispatch and operations control system which will provide a high level of operational control, visibility, and performance to airline management
- To lead the company’s audit team for when Civil Aviation Authority of Malaysia (CAAM) conducts its necessary audit
- Responsible for the process that updates, revises, and improves policies and processes after CAAM’s audit
- The appointment to the company's operations of suitable aircrews to meet operational contractual requirements. Responsible for the recruitment, training, and appointment of Cempaka aircrew personnel and operations staff
- Through the CP, the standards of all Company aircrew conversion, base, line, continuation, and role training is adhered to
- Formulating or approving operational procedures to secure safe and efficient operation of the Cempaka's aircraft fleet. Establishing the operational equipment standards of Company aircraft
- Evaluation of airborne/ground radio and navigation equipment, safety, and survival equipment
- Operational procedures in accordance with the Operations Manual. The production and revision of the Operations Manual and the distribution of the manuals and amendments
- Visits to operational bases to evaluate standards and procedures with the cardinal aim of improving operational efficiency and safety
- Ensure that operational equipment and safety equipment are always ready and meets the requirements for the situation at hand
- Works to ensure that equipment standards are identified and secured for new operations and ensuring that the same happened for operational procedures for new operations
- Recommending and monitor additional training courses or programs for pilots, in-house or other agencies
- Conducts and leads Accident and Incident Investigations
- Responsible for the Mandatory Occurrences and Incident report
Requirements
- Must Commercial Pilot’s License (CPL) or Airline Transport Pilot’s License (ATPL) license
- Ideally type rated to Cempaka’s fleet of aircraft ( Robinson R44 and R66 )
- Ideally to have at least 1,000 hours of flying in all type rated aircraft operated by Cempaka Helicopter
- Minimum of 10 years of experience in an airline operations function, with 3 years of managerial experience.
- Good command of English and Bahasa Malaysia. Other languages will be a plus to have
- Prior experience with flight operations amounting to at least 5 years
- Open to all nationalities
Professional Competencies
- Ability to work with key stakeholders and external partners/advisors through collaboration & teamwork in a non-hierarchical relationship framework
- Leadership skills
- Able to deal with ambiguity
- Self-driven, able to build processes with a focus on execution
- Able to work in a consensus driven environment
- Strong sense of initiative and accountability
- High level of professionalism and work ethics
