Since there aren't many articles or posts regarding the interview process for MASwings, I decided to write one based on my personal experience having just attended one in Kuching very recently (on 21st Jan). I hope that my experience sharing will benefit future candidates and help them prepare in case they would want to attend a MASwings cabin crew interview in the future.
Before going for the interview, I searched and read articles and blog posts regarding the Malaysia Airlines cabin crew interview process, just to get a rough idea of how it will be for MASwings. It should be pretty similar since MASwings is a subsidiary of Malaysia Airlines Berhad.
The MASwings cabin crew interview that I attended wasn't an open walk-in interview, it was invitation by email. About a month or so before the interview, MASwings posted on their social media that they were recruiting.
Interested candidates were instructed to apply online. Only shortlisted candidates would be notified via email. Now this is where you have to make a resume that impresses them. Since they will no doubt be filtering through hundreds of resumes, you want to make sure yours stand out or at least be good enough to be selected. If you have any experiences at all in customer service or even in the F&B industry, list it down! Write in your objective that you really want to give the best service you can to serve not only the airline but also for the passengers of Sabah and Sarawak.
After you've submitted your application, wait for the email. It will take about 2 weeks or more. The closing date for the application was 9th Jan. I submitted my application on the 8th and got the interview invitation email on the 18th. The interview was to be held on the 21st, so only less than 3 days to prepare!
I could tell you, once I received the interview invitation email, I was over the moon.
D-day.
Arrived at the interview venue at 0815 and registration was scheduled to start at 0830. Already there were lots of people queuing up. Registration only actually started at 0945. We were brought up to a holding room where we were split into two groups to facilitate the flow as it was getting crowded.
The interview will have 5 stages:
1. Height and weight check
2. Document & credentials check
3. Grooming
4. Drilling
5. Final
First stage, height and weight check.
The first stage is where you will see a lot of people start to disappear already. Your height and weight will be measured. After that, your BMI will be calculated on the spot. They were using an online BMI calculator. One person measures the height and weight, one person records it on your application slip and one person calculates the BMI and checks the boxes 'ACCEPTED' or 'REJECTED'. They will be looking for people with an average BMI. Those who are underweight or overweight will have the REJECTED box ticked and will be told 'sorry, you are underweight/overweight and have been rejected.
You can try again next time.' And those people will be sent home straight away. My interview had around 130 candidates (if not mistaken). Out of 130++ people, only half or even less than that were left after the first stage. So my advice is if you are scared that you will be sent home at the first stage, calculate your BMI at home first. If you are under or over, don't waste your time. They are quite strict with little or no compromise at all. I calculated by BMI the night before and I got an average BMI so I was good to go.
Second stage, document & credentials check.