Thursday, May 9, 2019

Group Head -Network Management Center

One of the largest airline based in Asia would like to invite suitable candidates for the position of Group Head - Network Management Center.

● Constantly lead efforts and challenge any threat to ensure safe operations be that of company assets or staff. Act as Departmental champion for change management.

● Establish and ensure testing and currency of NOC / NMC Departmental policies, procedures and practices. Ensure currency with the Aviation Regulations.

● Ensure shared responsibility as required or appropriate within the entire group of companies across Asiafor continuation, diversion or termination of flight.

● Raise and propose mitigating actions to the COO / CEO / CFO or relevant Group companies focal for predicted or chronic Operational or Crew based impacts.

● Facilitate reviews on a regular basis with the supervisory and leadership team of Cabin Crew, Flight Operations, Engineering, Airport Team and Service Providers to review and correct any operational, system or service problems and review changes occurring within the business.

● Own corrective action against Group Airline SLA requirements for Operational / Crew related NOC items.

● Build and maintain roadmaps and resource allocation to achieve departmental objectives in a timely and effective manner covering a now to 18 month time horizon.

● Deliver and develop Operational tools/systems to support decision making and delivery

● Strive for reduction in complexity and support from automation and enhanced exception based decision making across NOC.

● Review statistical data on Group Airlines performance and, in conjunction with relevant Senior Leadership team members ensure corrective action.

● Be fully conversant with all Business Continuity and Emergency Response Procedures.

● Maintain an effective and fair roster for Network Management Center personnel with regard to leave and duty patterns in addition to performance management and staff development.

● Develop and nurture relationships with external agencies that are important to the business of the Group (Airport / Suppliers / ANSPs)

● Effectively lead, develop, groom and mentor staff ensuring capable, trusted and empowered managers and motivated team members.

● If requested act as Deputy or on behalf of the Company.

Desired Skill & Experience

● Open to all nationalities
● At least 7 years experience in a complex Operations or Network Management Centre supervisory or leadership role involving mass aircraft movement/rotation.
● High school education level as a minimum, ideally University Graduate.
● Familiarity with crew, schedule, aircraft and engineering limitations and impacts.
● Ideally Green Belt / Lean process trained.
● Proficient in oral and written English.
● Familiarity with AIMs and Navtech as Operational tools would be an added advantage.

For those who meet the requirements, please send your cv/resume to

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