Friday, March 9, 2018

Hong Kong Express - Supervisor, Cabin Crew Performance

Main Purpose of jobs and responsibilities:
  • Participate in inflight services management flying duty;
  • Monitor crew performance through inflight assessment (appraisal), passenger’s feedback and surveys;
  • Organize and coordinate cabin crew annual appraisal;
  • Arrange cabin crew probation and promotion interview schedule;
  • Review performance to identify areas for improvement;
  • Ensure effective communication between cabin crew and inflight services;
  • Assist in organizing crew functions and meetings;
  • Evaluation and performance of trainees;
  • Provide any ad-hoc support services as required.
  • Minimum 3 years of working experience in aviation industry preferably with supervisory role with 2 years of flying experience;
  • Possess good academic qualifications and sound judgment;
  • Ability to coach, motivate and develop others;
  • Good command of spoken and written English. Proficiency in Chinese and an additional language is an advantage;
  • Proficient in computer skills, e.g. Microsoft Word, Excel, and PowerPoint.
Desirable Qualities:
  • Able to work independently;
  • Good interpersonal communication, time management skills; 
  • Work well under pressure;
  • Self-starter with multi-tasking capability
To apply, please click here

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